Privacy Policy
PRIVACY POLICY LOVENTI.EU
1. General Information
This Privacy Policy defines the rules for processing and protecting the personal data of users of the Loventi.eu online store available at:
The controller of personal data is:
Cocorn Group Bartosz Kokociński
ul. Dubińska 4
63-920 Pakosław
Poland
VAT ID: 6991954783
E-mail: contact@loventi.eu
We care about the security of your personal data and make every effort to ensure that it is processed in accordance with applicable laws, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council (“GDPR”).
2. Scope of Collected Data
We may process the following personal data:
– first and last name
– delivery address
– e-mail address
– phone number
– invoice details
– order and payment details
– IP address
– data related to the use of the website
Providing data is voluntary, however necessary to process orders or establish contact.
3. Purposes of Data Processing
Personal data is processed for the purpose of:
– processing orders
– handling payments and deliveries
– contacting customers
– issuing sales documents
– handling complaints and returns
– managing customer accounts
– sending newsletters
– improving the operation of the store
– marketing activities related to the Loventi brand
4. Legal Basis for Data Processing
Personal data is processed on the basis of:
– Article 6(1)(b) GDPR – performance of a contract
– Article 6(1)(c) GDPR – legal obligations
– Article 6(1)(f) GDPR – legitimate interest of the controller
– Article 6(1)(a) GDPR – user consent
5. Sharing of Data
Data may be shared with entities cooperating with the Controller only to the extent necessary for the provision of services, in particular:
– courier and logistics companies
– payment service providers
– IT and hosting service providers
– marketing tool providers
– the Shopify platform
Data is not sold to third parties.
6. Payments and Deliveries
For the purpose of order fulfillment, data may be shared with payment operators and transport companies.
Available payment methods may include:
– PayPal
– Klarna
– payment cards
– Shopify Payments
– bank transfer
Deliveries are carried out by:
– GLS
– DHL
– Raben
– SUUS
– and other logistics partners
7. Newsletter and Marketing
After giving consent, the user may receive newsletters containing:
– information about new products
– promotions and discounts
– products
– inspirations and marketing materials related to the Loventi brand
The newsletter subscription can be cancelled at any time by clicking the appropriate link or by contacting us via e-mail.
8. Cookies and Analytical Technologies
The store uses cookies and analytical technologies for the purpose of:
– proper functioning of the website
– remembering user preferences
– analyzing website traffic
– conducting marketing activities
– improving service quality
The user can manage cookie settings through their web browser.
9. User Rights
Every user has the right to:
– access their personal data
– rectify personal data
– erase personal data
– restrict processing
– data portability
– object to processing
– withdraw consent
– lodge a complaint with a supervisory authority
To exercise your rights, please contact us at:
10. Data Retention Period
Data is stored for the period:
– necessary to process the order
– required by tax and accounting regulations
– until consent is withdrawn or an objection is raised
– necessary to protect the Controller’s legal claims
11. Data Security
The Controller applies appropriate technical and organizational measures to protect personal data against:
– loss
– unauthorized access
– modification
– disclosure
12. Contact
For matters related to the processing of personal data, please contact:
Cocorn Group Bartosz Kokociński
ul. Dubińska 4
63-920 Pakosław
E-mail: contact@loventi.eu
13. Final Provisions
The Controller reserves the right to make changes to this Privacy Policy.
The current version of the document is published on the Loventi.eu website.